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SC - Service Center General Mgr

Job ID 9244 Date posted 03/10/2021 Location: Cheswick, Pennsylvania
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

As a Service Manager, you will directly supervise all Technical, Administrative and Logistical Service Center staff. Responsible for all Service Center operations including financial, inventory, logistical and administrative. Setting and obtaining all technical and team goals. Ensures ongoing training and development of technical and support staff. Enforces compliance with all Service / corporate policies and procedures. Job Responsibilities: • Reviewing P&L’s to ensure proper revenues and expenditures • Hiring and training of all technical and non-technical staff • Ensure compliance to service department policies and procedures • Sets and obtains team goals • Responsible for individual teams reviews • Responsible for issue resolution and documentation • Ensure compliance to service department policies and procedures • Ensures effective and efficient operations while reducing cost • Coordinates with all departments to ensure cohesiveness in product / shop flows • Promotes safety 1st while maintaining a organized and clean facility Position Requirements: • Strong organizational and interpersonal skills • Excellent written and verbal communications skills • Excellent computer skills including Excel and Outlook knowledge • History of training and developing a strong technical team • Experienced in KPI’s, data and metric development • Ability to present comprehensive data to Regional and Divisional leadership • Ability to manage multiple task • Extensive background in service and logistics

Team members enjoy access to career training and advancement opportunities, and are
rewarded with competitive compensation and a comprehensive benefits package, which includes: 
  • Paid time off including vacation days, sick days and holidays
  • Medical, dental & vision insurance
  • Maternity and Paternity Leave
  • 401(k) plan with company match
  • Flexible spending accounts
  • Life insurance
  • Disability benefits
  • Stock Purchase Plan
  • Team Member purchase discounts
About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact

Aaron's is an Equal Opportunity Employer 
LOCATION: Cheswick, Pennsylvania View Map

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