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Director - Technology Merchandising Systems

Job ID S0000FJ Date posted 11/15/2018
500 Chastain Center Blvd.

About Aaron's:
Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 1,800 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally, and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.

About Aaron's Tech:
In recent years, we’ve been on a journey to transform our business model with technology. We're not the slow, old-fashioned retailer you think we are. We used to be, but those days are long gone. In fact, we don't even think of Aaron's as a retail company. Instead, we think of Aaron's as a technology company that happens to lease furniture, electronics and appliances. This way of thinking has demanded a massive shift in who we hire, how we organize and lead our teams, and how we deliver our technology & services. It's simple: We hire smart people who are motivated by delivering big, impactful results, we point them at big problems to solve, and we get out their way.

We believe our technology team is unique and special, and after learning about us, we believe you will think so too. Find out more at

Interested in becoming a Director of Product & Merchandising Technology? This role is responsible for leading all aspects of the Merchandising technology and process platforms within the Information Technology team. As Aaron's continues to evolve into an omnichannel company, the need to provide technology to support our merchandise assortment across the various sales channels becomes even more critical. This incumbent is ultimately responsible for building and managing Technology product roadmaps and capabilities, building and managing relationships with partners in the Merchandising business capability areas, for all deliverables and key objectives for the organization, and managing individuals and teams to achieve goals established for the team. Additionally, this role is responsible for the establishment and review of adherence to department and company policy, and for the expenses of the department and appropriate cost control measures.


  • Act as the subject matter expert of the technology domain and maintain and manage a broad set of products within a domain
  • Work closely with software development teams to ensure requirements are being delivered upon
  • Developing and implementing a go-to-market plan, working with all departments to execute
  • Develop and maintain engaging and partnering relationships with business partners to align and deliver clear product and service roadmaps
  • Managing the entire product and service line lifecycle from strategic planning to tactical activities
  • Understand both the near and long-term product strategy
  • Liaise between the business and technology to understand business needs and technology requirements
  • Gather and analyze customer/stakeholder needs and market trends and use that knowledge to drive features and enhancements that provide Aaron's associates with exceptional value
  • Build, manage and maintain partner and vendor relationships required to deliver and maintain products and services as well as to provide innovative solutions to the organization
  • Apply a deep understanding of the Product/Merchandising space to Aaron's business

Education and Experience:

  • Bachelor's Degree in Information Technology, Engineering, or Business
  • 10+ years of related experience

Position Requirements:

  • Experience in the Product/Merchandising space, preferably for a retail omnichannel company.
  • Strong research, analytical, and computer skills
  • High proficiency of Microsoft Excel and other MS applications (Visio, PowerPoint and SQL)
  • Familiarity of Agile methodologies
  • Demonstrated ability to quickly adapt to learn new systems
  • Excellent analytical and technical skills with high attention to detail: demonstrated strength in problem-solving
  • Demonstrated strong customer focus
  • Strong organizational skills with the ability to manage multiple projects and analyses
  • Proficiency in data-analysis preferred
  • Positive attitude and ability to work in cross-functional teams
  • Business acumen – Knowledge, insight and understanding of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations
  • Communication – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive and accurately interpret ideas, information and needs through the application of appropriate communication behaviors. This includes the ability to describe or explain complex processes and issues in a concise manner

At Aaron’s, you will have access to a comprehensive benefits package that includes:

Paid time off including vacation days, sick days and holidays
Ongoing training and development
Medical, dental & vision insurance
401(k) plan
Stock Purchase Plan
Life insurance
Disability benefits
Associate Purchase Discounts

Aaron’s is an Equal Opportunity Employer.

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