Personally, I like that here, first names are just as important as brand names.
Aaron's is the nation's fastest growing retailer of furniture, appliances, computers and electronics, with over 1,800 stores in 48 states and Canada. Our unique business model brings customers into our stores, yet it's the long-lasting relationships our Store Associates and Managers create that keep our customers coming back. If you're looking for a rewarding job and future, we encourage you to check out our available Store opportunities.
Customer Account Manager
As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's!
Customer Service Representatives
As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Strong organizational and administrative skills are also critical as this position is responsible for maintaining customer files and processing customer transactions.
At Aaron's, we call our Delivery Driver role Product Technician because our Product Technician position is so much more than driving! As a Product Technician, you'll serve as Aaron's ambassador, upholding our commitment to excellence by working directly with our customers in a professional manner while delivering top quality products and services. You will receive expert training on all the latest model products from electronics to furniture to appliances. Additional responsibilities include merchandise handling, such as: loading, securing, delivering, set up, troubleshooting and demonstrating. Reviewing lease agreements with the customer is occasionally required. As an Aaron's Product Technician, the difference is personal and your ability to build strong relationships with customers is critical to our success.
As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset management, customer growth and maintenance, revenue production, associate development and inventory control. Strong leadership skills combined with the ability to motivate and lead store associates are critical to success as an Aaron's Store General Manager. Aaron's offers a supportive environment including ongoing training, professional development and an annual National Manager Meetings for our General Managers, as well as, competitive bonus opportunities.
Customer Account Advisors
A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other associates. You will have direct contact with customers and will act as a customer counselor for timely agreements and renewals. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.
As a Sales Manager, you will play a vital role in the team's success by managing the store's sales and marketing function. With the goal of bringing our customers one step closer to ownership, you will help drive performance in: telephone and floor sales, direct marketing, new customer growth and service programs, as well as store merchandising. Successful Sales Managers understand long-lasting customer relationships are about FIRST names and building trust. We are invested in developing our associates, you will have the support and training needed to enhance your skills and achieve top results.