Customer Service Representative

You will be responsible for answering customer service, sales calls as well as answer emails. At Aaron’s you are making a difference, your dedicated attention to detail and excellent customer service will make a positive impact on our customers. Come see why the difference is personal at Aaron’s, connect with us today!

Duties and Responsibilities:

• Answering calls coming into the center pertaining to various customer service issues and sales.
• Making a high volume of outbound calls relating to customer service issues & sales.
• Taking complaint calls, documenting issues that arise at stores, and emailing them to upper management.

Education and Experience:

• Six months of sales/customer service experience.
• Previous phone sales experience preferred. 

Required Skills and Competencies:  

• Excellent communication and interpersonal skills.
• Excellent telephone etiquette.
• Outstanding organizational skills,
• Ability to manage multiple tasks at the same time.
• Good conflict resolution skills.
• High energy level.
• Maintain professional appearance.
• General computer knowledge including MS Office.