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Manager Trainee

Coal Township, Pennsylvania

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Job ID FRAN004 Post Date 06/12/2024 Apply

Customer Account Manager - Franchise

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Description:

We are Aaron’s - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – It is a career with purpose.

The Manager Trainee is responsible for assisting the Customer Accounts Department in lease agreement renewal.

Duties and Responsibilities:

  • The Acquisition and Maintenance of Customers
  • Direct immediate contact with customers who have not renewed their Lease agreement(s)
  • Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Document all customer promises and update customer information in the store computer system
  • Assist with merchandise returns and customer deliveries as directed by the General Manager
  • Perform responsibilities of the Customer Accounts Manager when directed
  • Maintain and update customer information in the store’s computer system
  • Safely operate company vehicle
  • Load, secure and protect product in company vehicle
  • Other tasks as assigned by management

Required Skills and Competencies:

  • Good communication and interpersonal relationship skills
  • Strong telephone etiquette
  • Computer operations ability
  • Good organizational skills
  • Good driving skills
  • Position routinely requires lifting, loading, and “dollying” merchandise 50 – 300 lbs
  • Neatly groomed appearance
  • Satisfactory MVR, D.O.T physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver’s License and compliance with the Company’s Diver Qualification Policy

About Aaron’s

At Aaron’s we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to influence people’s lives. We help people “OWN IT”, and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

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Your Benefits

Whatever goals you want to achieve, our benefits enhance your present while you fortify your future.

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    Exclusive discounts
    on our huge
    selection of products
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    Tuition reimbursement for students and lifelong learners
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    Financial well-being for your present
    peace of mind
  • 401(k) icon
    401(k) with generous matching for your future security
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    Sundays off to reconnect and do what you love
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*Full Benefits Disclaimer provided on benefits page.

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