Summary
To perform accurate diagnoses and repair of consumer electronics and appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information and determine warranty status.
Should Include:
• Knowledge of most common consumer electronics and/or appliances
• Experienced in trouble shooting to modular level
• Ability to read schematics, research part and product information
• Basic PC skills with the ability to navigate service software and vendor websites
Duties and Responsibilities
• Ensures accurate documentation of service orders
• Maintains a safe and clean work environment
• Performs repairs in accordance with manufacturer specs and in a timely efficient manner
• Communicates with retail store associates on product usage and training
Education and Experience
• No minimum experience required
• 2 years of technical experience preferred
• Type I EPA Certification preferred for appliance technicians
Required Skills and Competencies
• Strong time management skills
• Strong mechanical aptitude
• Strong PC skills
Physical Requirements
Hearing/Speaking:
Effective communication with associates, supervisors/managers, and customers as required Bending/Stooping:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Climbing:
• Not Present Lifting:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Lifting Weight:
• Ability to lift-up to 40 lbs. independently and greater than 40 lbs. with assistance
Pushing/Pulling:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Sitting:
• Occasionally (activity or condition exists up to 1/3 of time)
Standing:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking:
• Frequently (activity or condition exists from 1/3 to 2/3 of time
Working Conditions
Retail/Warehouse Environment – Exposure to varying temperatures and may include working inside and outside in heat/cold.
May encounter sounds/noises of varying levels.
Total Rewards
Our great benefits package includes:
- Medical, Dental, Vision
- Tuition Reimbursement
- Pay on Demand Options
- Basic Life and AD&D
- Employee Retirement Plan (401k)
- Employee Assistance Program
- Parental Leave Benefits
- Flexible Spending Accounts
- Health Savings Accounts
- Short-Term Disability
- Long-Term Disability
- Employee Stock Purchase Plan
- Paid Time Off including vacation days, sick days and holidays
- Financial Wellness Programs
- Physical Wellness Programs
- Discounts
- Matching Gifts
- Community Outreach
- Employee Business Resource Groups
Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com. Aaron's is an Equal Opportunity Employer
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Your Benefits
Whatever goals you want to achieve, our benefits enhance your present while you fortify your future.
-
Exclusive discounts
on our huge
selection of products -
Tuition reimbursement for students and lifelong learners
-
Financial well-being for your present
peace of mind -
401(k) with generous matching for your future security
-
Sundays off to reconnect and do what you love
*Full Benefits Disclaimer provided on benefits page.
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